Returns & Exchanges

At SMXOFFROAD, we want you to feel confident in your gear, which is why we offer a 30-day return policy for all unworn and unwashed fashion items. If your purchase doesn't meet your expectations, we are here to ensure a seamless exchange or refund process.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Securely place the items in their original packaging, ensuring all tags remain attached and the product is in its original condition.

• 3.
  Ship the Package

  Print your prepaid shipping label from the portal and drop off the package at any authorized carrier location.

• 4.
  Receive Refund or Exchange

  Once our team inspects your return, we will process your refund to the original payment method or ship out your new exchange item within 5 business days.